FAQs (Frequently Asked Questions)
Collapsible content
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) in selected areas. Availability may vary by city and region.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our website or courier partner’s tracking page.
What is your return policy?
You can request a return within 7 days of delivery if the product is damaged, defective, or incorrect. Please check our Return Policy page for full details.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once the order has been shipped, cancellation is not possible.
What payment methods do you accept?
We accept Cash on Delivery, credit/debit cards, wallets like Easypaisa and Jazzcash and other online payment methods depending on availability in your region.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, contact us within 7 days with photo or video proof. We will arrange a replacement or refund.
How can I contact customer support?
Email:Shopnextrend0@gmail.com
Whatsapp icon displayed at website homepage you can click it to contact us.
Can I change my delivery address?
Yes, you can request an address change before your order is shipped. Please contact our support team as soon as possible with your order number and the new address details. Once the order is dispatched, the address cannot be changed.
What is the shipping fee / delivery charges?
Shipping charges may vary based on your city, product weight, and promotions. The exact delivery fee will be shown at checkout before you confirm your order. Occasionally, we offer free shipping on selected products or limited-time offers.